Last updated: 18 October 2025
This Cookie Policy explains in detail how Eurocab Travel S.L. ("Cabbik", "we", "our") uses cookies and similar tracking technologies on its website cabbik.com and any associated subdomains. Transparency and the protection of your privacy are fundamental to us. When you visit our site for the first time, you will be presented with a cookie banner to obtain your explicit consent, in accordance with current regulations such as the General Data Protection Regulation (GDPR) and the Information Society Services Act (LSSI). Through this banner, you can accept all cookies, reject them all (except strictly necessary ones) or customise your preferences in a granular way.
The purpose of this policy is to give you the power of decision, offering clear information about how we use these technologies and the tools so you can manage your preferences and protect your privacy in a conscious and informed way.
1. What are cookies and similar technologies?
Cookies are small text files that the websites you visit send and store on your device (computer, smartphone, tablet, etc.). These files allow the website to store and retrieve information about your visit, such as your language preferences, login details or your booking details. This information is used to make the site work more efficiently and to provide a more personalised and seamless user experience.
Types of cookies by duration:
- Session cookies: These are temporary and are automatically deleted from your device when you close your browser. They are used to manage your current browsing session, for example, to keep you logged in while you navigate between pages or to remember the details of the transfer you are configuring.
- Persistent cookies: These remain on your device for a predefined period of time after you close your browser. They allow the website to remember you on future visits, retrieving your preferences so you do not have to set them up again each time.
Types of cookies by origin:
- First-party cookies: These are the ones we send to your device directly from our domain (cabbik.com) and are managed by us.
- Third-party cookies: These are set by domains other than ours, belonging to partner companies (for example, Google, Facebook, Hotjar). These companies process the data obtained through their cookies for the purposes described below, such as usage analysis or advertising.
Other tracking technologies:
In addition to cookies, we may also use similar technologies such as tracking pixels (or web beacons) and local storage. Pixels are small transparent graphic images that can be included on our site or in emails to understand how you interact with our content. Local storage works similarly to persistent cookies but can store larger amounts of data and is managed by the browser.
2. Types of cookies we use and their purpose
Below, we detail the categories of cookies we use at Cabbik, the purposes for which they are used and whether they require your prior consent.
2.1. Strictly necessary cookies (Technical)
(Do not require your prior consent)
These cookies are absolutely essential for the basic operation and security of our website. Without them, key services such as the booking process or access to your personal area ("My Booking") would not work. They do not store personally identifiable information and cannot be deactivated from our preference management system, although you can block them from your browser (with the risk that parts of the site may stop working).
- Session management: Identify your user session to allow you to navigate between pages without losing your current booking data.
- Security: Help prevent fraudulent activities and protect your data, such as cookies that prevent cross-site request forgery (CSRF) attacks.
- Cart functionality: Store the details of your transfer (origin, destination, passengers, etc.) while you complete the booking process.
- Load balancing: Distribute website traffic among multiple servers to ensure the page loads quickly and stably.
2.2. Performance or analytics cookies
(Subject to your prior consent)
These cookies allow us to collect aggregated and anonymous information about how visitors use our website. The data we collect includes which pages are most visited, how long users spend on the site, which traffic sources they come from or what technical errors occur. This information is vital for us as it helps us improve the structure, usability and overall performance of Cabbik, ensuring you find what you are looking for quickly and easily. These cookies will only be activated if you give us your consent.
- Google Analytics: We use this Google tool to analyse web traffic. It collects data such as the number of visitors, page views, visit duration and anonymous demographic data. We have configured IP anonymisation to protect your privacy.
- Hotjar: This tool helps us better understand the user experience. It allows us to generate "heat maps" to see which parts of the page users click on, record anonymous browsing sessions to identify usability issues and conduct optional surveys to obtain your direct feedback.
2.3. Functional or personalisation cookies
These cookies, which will only be installed if you give us your permission, allow the website to remember the choices you made on previous visits to offer you a more personal and enhanced experience. They are not essential for the site to function but significantly improve your comfort when using it. For example, they can remember your preferred language, selected currency or the last airports you searched for to auto-complete on your next visit.
- Language preference: Saves the language you selected so you do not have to choose it every time you visit us.
- Regional settings: Remembers your region to show you relevant information, such as date formats or local currency.
- Remember form data: Can save information you have previously entered (excluding sensitive payment data) to speed up future bookings.
2.4. Marketing or advertising cookies
(Require your acceptance to be used)
These cookies are used to track your browsing activity across websites and build a profile of your interests. This information is used by us and our advertising partners to show you ads that are more relevant and personalised to you, both on our website and on third-party platforms. They also help us measure the effectiveness of our advertising campaigns and limit the number of times you see the same ad. If you do not accept these cookies, you will still see advertising on the internet, but it will be less relevant to you.
- Google Ads (Remarketing): Allows us to show ads to users who have previously visited our website when they browse other sites in the Google network. For example, if you searched for a transfer but did not book it, you might see one of our ads later.
- Facebook Pixel (Meta Pixel): Works similarly to Google Ads but on the Meta network (Facebook and Instagram). It allows us to create custom audiences and show them relevant ads, as well as measure conversions from our campaigns on these platforms.
3. How to manage your preferences and protect your privacy
At Cabbik, we believe you should have full control over your privacy. That is why we offer granular control so you can manage your cookie preferences simply and transparently. You have two main ways to do this:
A. Through our cookie settings panel:
When you visit our site for the first time, our consent banner allows you to accept, reject or configure your preferences. You can change your mind and modify these preferences at any time by clicking the "Manage Cookies" link usually found in the footer of our website.
B. Through your browser settings:
All modern browsers allow you to manage cookies. You can configure your browser to notify you before a cookie is installed, to block all cookies or to delete those already installed. Please note that if you block strictly necessary cookies, our website may not function correctly.
Below we provide links to guides for the main browsers:
- Manage cookies in Google Chrome
- Manage cookies in Mozilla Firefox
- Manage cookies in Safari
- Manage cookies in Microsoft Edge
You can also use voluntary opt-out tools provided by third parties, such as those offered by the Digital Advertising Alliance.
4. International data transfers
Some of our service providers (third parties) that install cookies on our site, such as Google or Meta, are based in the United States. This may mean that the data collected by their cookies is transferred outside the European Economic Area (EEA). These transfers are carried out under adequate legal safeguards, such as these companies' adherence to the EU-US Data Privacy Framework or through the signing of Standard Contractual Clauses approved by the European Commission, to ensure a level of data protection equivalent to the European one.
5. Updates to this policy
We reserve the right to modify this Cookie Policy in the future, whether due to changes in legislation, the implementation of new technologies on our website or operational decisions. We recommend you review this page periodically to stay informed. Any significant changes will be communicated through our website or, if necessary, by direct notification.
6. Contact
If you have any questions, concerns or comments about our cookie policy or how we process your data, please do not hesitate to contact our Data Protection Officer at info@cabbik.com or at our postal address: Eurocab Travel S.L., Calle Rossinyol 4, 07609, Llucmajor, Balearic Islands, Spain.