Frequently Asked Questions

At Cabbik, we don't like surprises. Our transfers have a guaranteed fixed price, with no hidden costs.

The price depends on the destination and vehicle. Enter your details and you will get the exact price in two clicks before booking.

We know the roads like the back of our hand. You always travel without waiting, straight to your destination. Approximate times:

• Palma de Mallorca: 15-20 minutes
• Magaluf: 25-30 minutes
• Alcudia & Puerto de Alcudia: 45-50 minutes
• Cala d'Or: 55-60 minutes
• Santa Ponsa: 30-35 minutes
• Puerto de Sóller: 35-40 minutes
• Playa de Muro: 50-55 minutes

Hi, we are Cabbik. With us, you know the final price before you travel. No taximeters, no hidden costs, regardless of traffic.

Plus, you skip the queues and get a tailored service so you feel at home from minute one.

Yes, at Cabbik we offer vehicles with baby seats, Maxi-Cosis, and booster seats to guarantee the safety of the little ones.

Just select this option when booking online and we will take care of the rest.

To guarantee an express and hassle-free arrival, all payments are made securely online during booking.

This allows you to hop off your Cabbik and start enjoying instantly, without worrying about finding cash or waiting for change.

Yes, your family's safety comes first. We offer approved baby seats, child boosters, and Maxi-Cosis.

When booking, let us know the type of seat you need and we will have it installed and ready in your vehicle.

Yes, all children occupy a seat in the vehicle, strictly complying with Spanish traffic regulations.

Babies (0-2 years) and children (2-11 years) must travel in their own safety seat. Travelling with them on your lap is not permitted.

Enter your actual flight arrival time. You have 45 minutes from landing to collect your luggage stress-free.

Do not calculate waiting times: we will be waiting for you. If you have any issues (lost luggage), let us know immediately so we don't mark your booking as a No-Show.

Indicate the flight number that lands latest when booking and add the other flights in the comments.

This way we can monitor the whole group. We will wait for you at Gate 4 when the last passenger has landed.

Yes, you can make a stop without any problem. Just select the corresponding option during your online booking process so the route is optimized.

Cabbik shows you the estimated arrival time when you book, calculated according to the pick-up point and destination.

We know the area and optimize the route so you arrive on time and enjoy an efficient trip.

Your booking is confirmed immediately. After completing the form, you will receive an email instantly with all your trip details.

First, check your SPAM or junk mail folder. If it still doesn't appear, write to us on WhatsApp or at info@cabbik.com and our team will resend it to you right away.

Don't worry, we take care of you. We monitor flights in real-time, so if you are delayed, we automatically adjust the pick-up.

When you land, head to Gate 4 (Meeting Point) and your driver will be there.

After collecting your luggage, follow the "Exit / Salidas" signs to the main arrivals hall. The meeting point is at Gate 4 (Meeting Point), inside the building.

Your driver will be waiting there with a sign with your name. A tip: look for the Cabbik logo next to your name to spot us quickly.

Your driver will greet you with a name sign at our Meeting Point at Gate 4. The service is direct and departure to the car is immediate, with no queues.

Yes, you can request an additional stop. Ideally, indicate this when booking, but you can also coordinate it with the driver, keeping in mind it may incur an extra cost.

If you let us know in advance, we will do our best to reschedule your transfer. If the cancellation is notified with less than 6 hours' notice, a new booking will be required.

Contact us as soon as possible via WhatsApp to find the best solution.

Punctuality is our obsession. We monitor traffic in real-time to optimize routes and arrive at the exact time.

We will notify you via WhatsApp or SMS with updates so your return to the airport is as relaxed as your arrival.

Your driver will pick you up at the main door of your hotel or at the exact address of your residence if it is a private villa.

You will receive a message as soon as the car arrives at the agreed point.

It is not necessary. For your peace of mind, we will send you an automated reminder the day before your transfer confirming the exact pick-up time.

You can easily book it on our website following the same process you used for the outbound trip. If you have any questions, write to us on WhatsApp.

We recommend connecting to your hotel's WiFi network or a nearby cafe. Once connected, you can complete your booking instantly on our website.

At Cabbik we highly value your opinion to keep improving. Write to us at info@cabbik.com or via WhatsApp. We would love to know how your experience with us was.

Contact us as soon as possible via WhatsApp or the support email. We will quickly check the vehicle to locate your item and coordinate the best way to return it to you.