Frequently Asked Questions.

At Cabbik we don't like surprises. Our transfers have a guaranteed fixed price, with no hidden costs.

The price depends on the destination and vehicle. Enter your details and you'll get the exact price in two clicks before booking.

We know Mallorca and always choose the most efficient route. You travel without delays, straight to your destination. Approximate times:

• Palma de Mallorca: 15-20 minutes
• Magaluf: 25-30 minutes
• Alcudia & Puerto de Alcudia: 45-50 minutes
• Cala d'Or: 55-60 minutes
• Santa Ponsa: 30-35 minutes
• Puerto de Sóller: 35-40 minutes
• Playa de Muro: 50-55 minutes

With Cabbik you know the final price before you travel. No hidden costs and regardless of traffic.

You also skip the queues and get a tailored service so you feel comfortable from the very first minute.

Yes, we offer baby seats, child booster seats and Maxi-Cosi approved models to ensure the safety of the little ones.

When making your booking, select the type of seat you need and we'll have it fitted and ready in your vehicle.

To ensure a quick and hassle-free arrival, all payments are made securely online during the booking.

This means you can step out of the vehicle and start enjoying your trip straight away, without worrying about cash or waiting for change.

Yes, all children occupy a seat in the vehicle, in full compliance with traffic regulations in Spain.

Babies (0-2 years) and children (2-11 years) must travel in their own safety seat. Carrying them on your lap is not permitted.

Enter the actual arrival time of your flight. You have 60 minutes from landing to collect your luggage without rushing.

Don't calculate waiting times — we'll be there waiting for you. If you have any issue (lost luggage), let us know immediately so your booking is not marked as a No-Show.

Enter the flight number that lands latest when making the booking and add the other flights in the comments.

This way we can monitor your entire group. We'll be waiting at Gate 4 once the last passenger has landed.

Yes, you can make a stop without any problem. Simply select the corresponding option during your online booking process so the route is optimised.

Cabbik shows you the estimated arrival time at the moment of booking, calculated according to the pickup point and destination.

We know the area and optimise the route so you arrive on time.

Your booking is confirmed immediately. After completing the form, you'll receive an email straight away with all the details of your trip.

First, check your SPAM or junk mail folder. If it still hasn't appeared, contact us via WhatsApp or at info@cabbik.com and our team will resend it right away.

We monitor flights in real time, so if your flight is delayed, we automatically adjust the pickup time.

Once you land, head to Gate 4 (Meeting Point) and your driver will be there.

After collecting your luggage, follow the "Exit / Salidas" signs towards the main arrivals hall. The meeting point is at Gate 4 (Meeting Point), inside the building.

Your driver will be waiting there with a sign with your name. Look for the Cabbik logo next to your name to spot us quickly.

Your driver will greet you with a sign with your name at our Meeting Point at Gate 4. You'll head straight to the car, with no queues.

Yes, you can request an additional stop. Ideally, mention it when making your booking, but you can also arrange it with your driver, bearing in mind it may incur an extra charge.

If you let us know in advance, we'll do our best to reschedule your transfer. If the cancellation is notified less than 6 hours beforehand, a new booking will be required.

Contact us as soon as possible via WhatsApp so we can find the best solution.

Punctuality is key for us. We monitor traffic in real time to optimise routes and arrive at the exact time.

We'll send you updates via WhatsApp or SMS so your return to the airport is stress-free.

Your driver will pick you up at the main entrance of your hotel or at the exact address of your residence if it's a private villa.

You'll receive a message as soon as the car arrives at the agreed point.

No, it's not necessary. We'll send you an automatic reminder the day before your transfer confirming the exact pickup time.

You can easily book it on our website following the same process you used for the outbound trip. If you have any questions, contact us via WhatsApp.

We recommend connecting to your hotel's WiFi network or a nearby café. Once you have a connection, you can complete your booking instantly on our website.

We greatly value your feedback to keep improving. Write to us at info@cabbik.com or via WhatsApp. We'd love to hear about your experience.

Contact us as soon as possible via WhatsApp or our support email. We'll check the vehicle to locate your item and arrange the best way to return it to you.